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Opinion | Hong Kong’s new taxi licensing system is old wine in new bottles

Opinion | Hong Kong’s new taxi licensing system is old wine in new bottles

The most startling point to emerge from the discussion, at least from my perspective, was the fact that not a single new taxi license is being issued as part of the exercise. The current number of 18,163 taxis will be maintained, according to Yick. All 3,500 vehicles covered by the new fleet licenses come from cannibalizing existing taxi licences.

So this is not provision of additional resources. It is a reshaping of the ones we already have. Given that all five selected fleet operators are players in the existing market, it is clear that despite all the talk of a new era in taxi matters, this is largely a case of old wine in new bottles.

In a press release, the government emphasized the advantages of the new licensing system. First, about 40 percent of the vehicle fleet (1,500 out of 3,500) will be brand new and the rest no more than three years old. There will be a number of wheelchair accessible and premium vehicles and more than a quarter will be electric.

A visitor uses WeChat Pay to pay his taxi fare in Central in October 2017. The vast majority of Hong Kong’s taxis only accept cash payment. Photo: Dickson Lee

Second, all operators will establish proper training programs for their drivers and many of them will have an employer-employee relationship to hopefully provide job security and better working conditions.

Third, the vehicles will be equipped with modern technologies such as Global Positioning System, dashboard cameras and driver monitoring systems to improve safety.

Finally, all fleets will offer online ordering services and electronic paymentsas well as follow proper procedures for handling complaints. The main attraction for vessel license holders is that they will be free to determine their own booking fees. Together they will control about a fifth of the total taxi fleet.

It all sounds very worthwhile, although it could be argued that much of the improved service is what we should already be getting (and actually are getting from Uber) or could be achieved through routine changes to existing annual license terms rather than creating an entirely new licensing system.

Taxi fares were raised just last month, a rise in flag-case from HK$27 to HK$29 and from HK$1.90 to HK$2.10 for incremental charges for city taxis, with similar adjustments for taxis in the New Territories and Lantau. Once the new licenses start, fleet operators will reportedly have room to increase revenue at any time by adjusting booking fees, albeit subject to market competition.

I won’t pretend to be an expert on how the new system will work. I am a potential customer, not an operator. One area the studio discussion did not really get to the bottom of is the possibility of coordination between the various operators. Will the public be required to keep records of all five contact numbers? What if one operator cannot fulfill an order right now at a certain location, but another can? Do we keep dialing the other numbers until someone jumps in with an offer? No doubt all these issues will be resolved in the coming weeks and explained to the community.

I am wary of being too dismissive of the new licensing system. After all, I recently explained the wisdom of former Chief Secretary David Akers-Jones about not letting the best be the enemy of the good. If these taxi fleet licenses can bring about early improvement in services, why not cut those profits while we work to design a perfect system.
Last year I wrote a rather tongue-in-cheek column about what was then only a proposal to change the city’s system for tolls over the harbor tunnelin fact questioned whether the glorious future we were promised was realistic. I was wrong: the new arrangements seem to me to have been an unqualified success. From personal experience, but without any data to support the impression, congestion has eased and traffic flows more easily even during peak hours.

So that’s something for the transport planners and I hope they have similar success with the taxi fleet licences. But if this is just a device to extend the privileged position of vested interests and delay the regulation of Uber and similar services, then the public will not easily forgive them.

Mike Rowse is an independent commentator

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